The Huge Instantaneous Impact on Your Business of Defect Cost and Failure Cost. When a failure incident occurs there is a consequential loss of profits and a massing of costs. The cost of failure includes lost profit, the cost of the repair, the fixed and variable operating costs wasted during the downtime and a myriad of consequential costs that reverberate and surge through the business. These are all paid for by the organisation and seen as poor financial performance. The costs of failure cannot be escaped and are counted in millions of dollars of lost profit per year. Total defect and failure true costs are not normally recognised by managers, yet they can send businesses bankrupt. In the instance of a failure all its costs and losses are automatically incurred on the business. These costs can only be prevented by precluding the failure in the first place. This article explains the 'instantaneous cost of failure' (ICOF) and introduces a proactive technique, 'Defect and Failure True Costing', that adds economics to RCM and FMEA to help companies recognise and prevent this tremendous waste of money.
The Cost of Failure to a Business
When a business operates it expends fixed and variable costs to make a product which it sells for a profit. Figure 1 is graphical representations of a business in operation. The business produces a product that requires an input of costs which it sells to pay for them and make a profit.