CMMS: an investment in the future

A new guide from Service Works aids Maintenance Managers in selecting CMMS software and preparing a comprehensive and compelling business case.

The demand for an increasingly effective routine and planned maintenance service requires a constant evolution of new methods, processes, and techniques. (Read More) 

These are continually developed, tested and implemented to enable maintenance managers to meet the challenge of being more productive and efficient at the lowest cost, while achieving the optimum lifespan for assets. There is also a need for a constant flow of quality data, which is immediately available and which can be analysed and shared with other business areas, to deliver company-wide benefits.

Maintenance management is increasingly challenged to contribute to the organisation’s strategic goals, creating value and increasing growth potential. Spurred on by the UK Government’s efficiency and energy saving targets for BIM, technology is a key area for maintenance managers looking to provide meaningful information for intelligent decision making as part of an enterprise-wide solution.

Over the years, maintenance managers have expanded their use of CMMS (computerised maintenance management software) far beyond asset management and planned maintenance to a variety of tasks, including work order management, predictive maintenance and energy management.
However, maintenance managers, without a procurement background or the support of procurement expertise, when faced with selecting the most appropriate software solution from the best supplier, may find it difficult to navigate the vast maze of systems and suppliers. They may even struggle to understand the industry’s plethora of jargon and confusing terminology.  

In the current economy, maintenance managers need to have a solid justification for investing in a software solution. They must be able to ask the right questions at the right time to enable them to, not only choose the system which is right for their business, but to achieve the best return on investment from both the system and their software partner.

With this in mind, Service Works Group has published a new guide to help to remove the complexities of selecting and putting together a business case for CMMS, and to guide maintenance managers through important questions such as:

• How does this solution align with current and future core business needs?
• What are the current costs and costs of potential system changes?
• What is the best vendor sourcing strategy?
• What are the expected outcomes of this investment?
• How will the software solution be impacted by future external factors, such as increased workforce mobility and developments in technology?

The guide provides insight into selecting CMMS software, considers the end-to-end process, from selection to implementation through to post-sales support, and gives detailed advice and guidance for each stage of the software lifecycle.

When it is carefully chosen, through a structured product and vendor selection process and successfully implemented, CMMS software can provide significant financial savings, as well as efficiency improvements and measurable customer-service benefits. To achieve this, the scope and goals of the project must be clear from the outset to both internal staff and to the supplier in order to secure the initial and future success of the maintenance management solution.

To receive a complimentary copy of Service Works’ ‘Guide to Buying CMMS Software’, please email This email address is being protected from spambots. You need JavaScript enabled to view it.
or call +44  (0)208 877 4080.