Background
With an annual beer production of 139.2 million hectolitres, Heineken is the third largest brewer in the world.
In the UK Heineken operates four sites; Hereford, Manchester, Tadcaster and Ledbury. Key brands include Fosters, John Smiths, Bulmers, Strongbow, Newcastle Brown, Heineken and Kronenbourg 1664, some of the most iconic drink brands in the marketplace!
As part of a total productive maintenance (TPM) project, Mick Scrimshaw, Heineken UK's training consultant, invited a number of providers to discuss how they could carry out a training needs analysis for 40 technicians. This was to identify where the skills gaps were and also assess competence in key areas; MCP Consulting and Training was selected as the chosen partner.
