Introduction
Vacuum furnaces operate under high thermal and mechanical demands, making tube integrity essential for safe, continuous production. One of the most serious mechanical threats in these units is tube displacement. It is the physical movement, bowing, or sagging of process tubes caused by uneven thermal expansion or failure of supporting mechanisms. If not addressed, tube displacement can quickly raise tube metal temperatures, accelerate coking, and in severe cases cause tube rupture with serious safety and operational impacts.
Beyond the immediate equipment risk, such failures can force unplanned shutdowns of critical refinery units, resulting in substantial production losses, downstream unit disruptions, and potential impacts on fuel supply to regional markets. From a safety and environmental standpoint, delayed intervention can place operating personnel and surrounding communities at significant risk.
This article examines how a European refinery encountered tube displacement and explains the mechanisms behind the issue. It also describes how international engineers resolved a tube displacement incident and safely restored 100% furnace capacity through rapid, online stabilization - without shutdown, production loss, or intrusive repairs.
Tube Displacement and Immediate Capacity Loss
Tube displacement is typically caused by one or a combination of the following:

Figure 1. Bent or deformed end supports observed during the initial inspection.
When tube displacement occurs in a vacuum furnace, the operational consequences can be immediate and severe. Displaced tubes experience localized overheating, pushing materials closer to their creep limits and dramatically increasing the probability of rupture. In high-throughput refineries, even a partial capacity reduction can translate into millions of dollars in lost margin within days.
Case Study – Online Tube Stabilization Solution
In this case study, refinery personnel conducting a live inspection discovered multiple radiant tubes inside a vacuum furnace had slipped from their supports. Some were completely unsupported; others were at risk due to bent or missing hanger components. Because displaced tubes are far more susceptible to overheating and rupture, the plant immediately reduced furnace throughput to 50% to prevent escalation.
Had the situation progressed unchecked, the consequences could have been far-reaching: a forced shutdown of the vacuum unit, cascading impacts on downstream conversion units, loss of critical product streams, and a heightened safety risk for operating personnel. In the worst-case scenario, a tube rupture could have resulted in fire, equipment damage, and environmental exposure.
Initial estimates suggested that only six tubes required stabilization. However, a detailed live inspection using Lancescope™ technology revealed that more than 20 tubes exhibited displacement or complete support failure - over three times the original expectation. With the heater online and feeding critical downstream units, the refinery required a fast, safe, and non-intrusive solution to prevent further movement and restore full processing capacity.
Drawing on decades of multi-year international experience stabilizing fired heaters across Europe, the Middle East, Asia, and the Americas, the response team knew they had to mobilize immediately. The project was executed by a highly specialized field engineering group with deep expertise in high-temperature mechanical design, online inspection, and precision installation under live operating conditions.
Monitoring and Inspection Approaches
To understand both the root cause and the severity of tube displacement, refineries typically rely on a combination of inspection and diagnostic tools:
These methods help determine whether corrective action can be taken online or whether immediate shutdown is unavoidable.
In this case, a carefully engineered online repair strategy was selected. Technicians stabilized all displaced tubes while the furnace remained fully operational. Using existing inspection ports and newly created access points, custom-designed mechanical supports were installed and welded into place at temperature. This immediately prevented further tube movement and reduced the risk of overheating or rupture.
As the project scope quickly expanded, additional equipment had to be secured on short notice. Leveraging our global network, hardware was supplied from other business units, while local manufacturing handled other components to maintain momentum and prevent delays.

Execution Highlights

Conclusion
Through rapid mobilization, engineered supports, and real-time safety management, the refinery successfully restored furnace throughput from 50% back to 100% with zero downtime and no loss of production.
As the refinery’s deputy manager later stated during a site meeting: “You saved us in a very dangerous situation and you proved your extreme engineered capabilities in the field.”
This case demonstrates the value of online repair technologies in protecting fired-heater assets, preventing forced outages, and ensuring safe, reliable operation, even when displacement issues emerge during full-rate operation.
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