The Do’s & Don’ts of Dealing with the “Nay-sayers”

Written by: Cordell Hensley – KCTS Lean Consultant If you’ve ever tried to make a change at work or implement a new policy, programme or project you have surely run into one of these characters; the ones who say “we’ve tried that before”, “it won’t work here”, or “here comes another management fad or flavour of [...]

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