The Bristol Port Company approached IFS Ultimo in 2021 with the goal of increasing safety, reducing complexity, and enabling standardization across the port. As a key national asset and a major economic driver for the South-West region of the United Kingdom, Bristol Port along with the businesses on the Port Estate, reach a contribution of more than £1 billion to UK GDP. Each year, Bristol Port handles over 3 million tons of dry bulk goods, 550,000 motor vehicles, 27% of all UK aviation fuel imports, and 25% of all animal feed imports. Aiming to coordinate and simplify all its processes, Bristol Port started the implementation of IFS Ultimo’s Enterprise Management (EAM) solution. This involved replacing its existing maintenance management system as well as over 50 databases and spreadsheets.

Implementation with the support of DNASTREAM and IFS Ultimo

The implementation of IFS Ultimo was done by subcontractor and support partner DNASTREAM. The important Permit to Work (PTW) implementation, handling permits leading to better visibility of hazardous and non-hazardous jobs, was done by IFS Ultimo, while DNASTREAM took care of all other customizations and configurations requested by Bristol Port. “After the implementation, IFS Ultimo EAM was easy to use and made our whole asset management approach much simpler than before,” states Richard Ashley-Smith, Asset Manager at The Bristol Port Company.

One system to work for everyone

Bristol Port now uses a wide range of IFS Ultimo EAM modules like Asset Management, Stock Management, several HSE modules, Work Order Management, Periodical Maintenance, Project Management, and Reports. In addition to this, IFS Ultimo is fully integrated with Microsoft Power BI. This unified solution enables Bristol Port to currently use 150 full licenses for operations, maintenance, and business roles and over 200 self-service licenses for other staff functions and contractors working for Bristol Port.

Making the best business decisions based on better data, now and in the future

The implementation of IFS Ultimo has also evolved the Port’s business processes, granting the management team complete control over the collected data. With the ability to capture improved data, The Bristol Port Company can make well-informed business decisions based on accurate and reliable information. “We are very content with the overall performance of IFS Ultimo’s EAM solution as well as the system’s usability and the futureproofing it offers us going forward,” said Richard Ashley-Smith.