
The ISO certification audit was performed by global standards organisation LRQA. They say that the ISO 9001 certification has been achieved by more than 1 million organisations worldwide, making the standard arguably the most important piece of business literature ever written.
Jeremy Lai, Arnlea’s Finance Director, said: “Arnlea is committed to the ISO 9001 standard and is a further demonstration of our ambition, aspirations and innovative ethos, to continuously meet our customers’ requirements and exceed their expectations.”
ISO 9001: 2015 is specifically a quality management standard that affects the delivery of products and services. It provides Arnlea’s customers with the assurance that the business can consistently provide its products and services to meet their requirements and applicable statutory and regulatory requirements.
Lai adds, “By and large our customers expect ISO 9001 as a matter of course. When we receive a request to bid for a piece of work or to provide a solution, the prequalification questionnaires usually request evidence of a QMS and whether it complies with a recognised standard. It’s part and parcel of the bidding process, and something we’re able to demonstrate easily through compliance with ISO 9001.”
It is a standard that prevents complacency; with ISO 9001:2015 as the backdrop, Arnlea has embedded a mindset of continuous improvement and innovation as an integral part of the company’s ethos, which helps Arnlea stay ahead of the competition.
For more information, contact Deborah McCombie on 01224 620000