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Are you using Self Assessment Audits to drive your success?

The KCTS Blog >> 
Written By: Paul Steven – KCTS Consultant To control the quality of your products it is necessary to have an excellent understanding of the processes within your business. How are you judging your process performance? Judging process performance of your systems can be measured externally and give you benefits, and it can be measured internally and give [...]

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Not Another Meeting!!!

The KCTS Blog >> 
Written By: Cordell Hensley – KCTS Consultant When was the last time you went to a meeting and walked out at the end and said “That was time well spent”? If you have a job, then odds are, you usually have the opposite opinion at the end of most meetings – you walk out thinking “that [...]

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Where is the Gemba?

The KCTS Blog >> 
 Written by Cordell Hensley, KCTS Consultant Gemba – is a Japanese term which means “the real place” – within Lean it is associated with the shop floor, in Japan it means so much more – a detective considers the crime scene the Gemba! Interestingly, as an interim engineering manager sometimes the shop floor is a crime scene [...]

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Individual Motivation Driven By Mutual Respect

The KCTS Blog >> 
By Malcolm Newman, KCTS Consultant I have recently carried different types of Health Check assessments on 2 similar but very different manufacturing operations; the one striking thing they had in common was the positive motivation of their employees. In both operations there was a spread of people who had recently joined the operations to those with [...]

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Getting more results from 5S Standardise & Sustain

The KCTS Blog >> 
When working with a customer recently on 5S, they asked about taking the next steps after successfully completing 3S’s (Sort, Set-in-order & Shine) for the first time.

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What Team Role Do You Play?

The KCTS Blog >> 
By Cordell Hensley – KCTS Consultant As part of my MBA programme I have several group or team tasks and assignments. As part of the KCTS training courses, we also split the delegates into teams for their projects. Working in teams has become a standard part of business and team dynamics have been studied by many. [...]

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Setting targets and personal milestones.

The KCTS Blog >> 
Recently I participated in running a half marathon.  Before the half marathon I had been preparing, training regularly, eating the right food, drinking lots of water and generally trying to give myself the best opportunity to surpass my personal best target of 94 minutes, or 7 minutes and 10 seconds per mile.  To begin with [...]

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Have you created your Daily Schedule?

The KCTS Blog >> 
Written By: Paul Steven – KCTS Consultant Recently I have returned to classic Time Management as a way to improve my Value Added to Non-Value Added ratio. I found that I am lacking the self discipline to ignore the interesting but ultimately Non-Value Added activities that were part of my routine, I needed a system to [...]

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Unlocking the potential of frontline managers

The KCTS Blog >> 
Frontline managers should focus on coaching their employees to constantly improve performance. Line managers direct as much as two-thirds of the workforce and are responsible for the part of the company that typically interacts with and defines the customer experience. In a majority of the companies I’ve encountered, the frontline managers’ role is in a capacity [...]

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Elevation takes Delegation

The KCTS Blog >> 
Written by Cordell Hensley – KCTS Consultant Last year I was fortunate enough to work within many companies, and within all of them I could always find leaders who would not delegate. There were many reasons but often it was a lack of trust. Why don’t people trust those who work for them? If we don’t trust [...]

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Top Tips for a 5S Engineering Workshop

The KCTS Blog >> 
Written By: Sean Cole – KCTS Consultant Engineering Workshops come in all shapes and sizes and varying degrees of tidiness and organisation, however, most are not fit for purpose. A workshop that always looks dirty clearly needs 5S, but what If you see rows of shiny red tool boxes and clean benches, surely this does not [...]

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